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Who Is Intella Parts Company?


Welcome to Intella Parts Company, we supply aftermarket parts for forklifts, aerial lifts and a variety of other industrial equipment. Maybe you’re wondering… why do business with Intella? If we were having this discussion on a phone call I’d quickly answer that question with two words: our people.

My name is Marcel VandenTop and I’ve been in the forklift parts business since 1987. Since 1987, I’ve worked at three different companies. I started at an aftermarket forklift parts company called Rapidparts. I worked there during high school and college, first in the warehouse, then in purchasing, finally once I graduated college in outside sales. I was tired of traveling so I took a job as general parts manager at Alta Equipment, a large Hyster and Yale forklift dealer based in Michigan. I started Intella in 2007 and decided to focus 100% on web sales in the last few years. I'm the 100% owner and President of Intella Parts Company.

Marcel VandenTop

Marcel VandenTop

We’re easy to reach and we want to help

We want to help you figure out the part you need. We hope our website provides all the information you need, but if it doesn’t, email us or call us 616-796-6638.

Our main office is in Holland, Michigan, on the west side of Michigan, on the eastern shore of Lake Michigan. This is our main stocking location. We also ship direct from a variety of different warehouses from suppliers around the country. Our experience and background lets us supply you with the brand of forklift parts you need.

Meet our team

We’ve got a great team dedicated to customer service. We want you to get the right part to get your equipment operating again. We know how it is — you want to get this handled and off your desk! If you need help figuring out what to order, just call or email us!

We’re parts experts! We have years of experience helping customers.

Andy Esquivel

Andy Esquivel

Customer Service
Dan Davis

Dan Davis

Customer Service
Adam Howe

Adam Howe

Customer Service
Diego M.

Diego M.

Customer Service / Web Support
Paul Morren

Paul Morren

Customer Service
Gavin VandenTop

Gavin VandenTop

Business Analyst
Brandon Van Slambrouck

Brandon Van Slambrouck

Customer Service
Krista VerHey

Krista VerHey

Customer Service

We sell only top quality parts

Our quality control department ensures that the forklift parts we supply meet or exceed industry specifications. When it comes to aftermarket parts, there are hundreds of suppliers around the world. In our line of work, it's very important to know where to buy parts from. Who manufacturers a particular item, who makes the entire assembly, where to source it from, etc. But even more important than that is knowing who NOT to buy from. We have years of forklift parts buying experience and we know which suppliers to avoid.

quality check

Quality Check

Our cross reference database of forklift parts contains over 5.0 million records

Maybe you need a part for an obsolete or discontinued forklift. There's a good chance we have a record of where to buy the part from even if we might not stock it today. We started working on this database back in the 1970s and we've never deleted a single record. Try us especially for parts for older Hyster forklift models like these: S50E, H50E, Y40E, H20E, S50B, H50F, H60B, E60B, J40XL, S80E, S100E, H50H, H50J and many others. Of course, we have parts for the newer models too such as S50FT, H50FT, H155FT, and more!

Hyster

Older model Hyster

We are the best at sourcing parts from Europe

shipping image

Isn't it crazy how you can hop on an airplane tonight and be in Europe tomorrow--but the part for your European forklift like Linde, BT, Jungheinrich will take over 2 weeks to arrive from Europe! It's crazy--and there's no reason for it.

We fly parts from Europe direct to customer's locations every day. UPS offers 2 day service from Europe so there's really no reason for huge delays in obtaining parts from Europe. Getting the run around from your Linde or Jungheinrich dealer on availability? Try us even on parts you don't see here on our website. There's a good chance we can still supply the part. We have excellent UPS rates from Europe and pass the savings on to you, our customer.

Ready to order? Click here to check out

Otherwise, if you still have questions you’d like answers on, call us at 616-796-6638 or email us [email protected]

We've got a bunch of how-to videos on line and we're producing more!

We know what it's like trying to fix a forklift--many of us used to work at forklift dealerships and we understand the needs of forklift mechanics. Check out our Youtube channel here https://www.youtube.com/@intellaparts to watch some of our videos

Our website is a secure and safe way to place orders

Customer Reviews